frequently asked question

FAQ's

Q: Will a wet and dry central vacuum clog the pipe system?

A: Rest assured, clogging is not an issue with our wet and dry systems. Typically, water is only vacuumed in cases of spillage or during clean-up processes, minimizing the risk of clogs. The amount of dust in the water during vacuuming is minimal, ensuring smooth operation without any pipe blockage issues. Additionally, you can easily clean the pipe system by sucking water through the hose from a bucket, making it the most effective maintenance method. In fact, a wet and dry unit is the only system that allows you to clean the pipe system this way.

Q: What is a central vacuum?

A: A central vacuum system consists of a power unit mounted in a garage or storeroom, connected to a 50.8mm PVC pipe that runs to various points around the house, terminating at wall inlets. These covered inlets, similar in size to a standard light switch, are installed at low levels. Once the unit and inlets are installed, the system is ready to use. To vacuum, simply insert a lightweight, flexible hose into the wall inlets. All surfaces in the home can be cleaned efficiently using the versatile cleaning tools.

Q: What differentiates Drainvac from other similar maintenance products?

A: Drainvac is a globally recognized brand offering the widest range of products on the market. With some of the largest canisters available for central vacuum systems, Drainvac units require less frequent emptying and maintenance. They offer large-capacity, bag or cyclonic bagless systems, and their range of specialized vacuum units can be used for both residential and commercial applications.

Q: What is the Automatic self-flushing central vacuum cleaner?

A: Known as the Drainvac Automatic, this revolutionary machine is considered the best on the market environmentally. It connects directly to the water pipes and sewer drainage of a house or business. The principle is simple: water, suction, and a drain. With the automatic self-flushing feature, maintenance is minimal and efficiency is maximized.

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